Customer Spotlight – Tacos y Mas

Customer spotlight is where we take a closer look at one of our valued DIRECTV for Business customers. To be featured on customer spotlight simply “like” our Facebook page and send us a message that you’d like to be featured too!

Tacos y Mas is a restaurant serving delicious Mexican food located at 780 South Highway 395 in Hermiston, Oregon. They feature home made tortillas, freshly made tamales, grilled beef plates, tacos, burritos, and soups.Tacos Y Mas Food Picture

One customer states that they serve the best tacos they’ve had since last visiting Tijauna. Others reviewers mention the homemade tortillas as the starring attraction of their taco and burrito plates. And still others have remarked on how delicious was the beef stew. There are a variety of appetizing dishes mentioned by reviewers on Google and Facebook.

National Satellite Center is proud to partner with Tacos y Mas for their DIRECTV for business account. This is a place where everything is homemade and delicious. For the best Mexican food in Oregon this side north of Tijuana drop by Tacos y Mas and enjoy an authentic Mexican food experience.

Tacos y Mas can be found on Facebook here or can be contacted via phone at 541-289-0228.

At the time of writing Tacos y Mas has a 4.8 out of 5 star rating on Facebook and a 4.4 out of 5 star rating on Google and a 5 out of 5 star review on Yelp.

Customer Spotlight – Kingz Lounge

Customer spotlight is where we take a closer look at one of our valued DIRECTV for Business customers.

Kingz Lounge is a recently opened cocktail lounge and bar located in Fort Dodge, Iowa. The Lounge features unique red and blue accent lighting above a picturesque brick wall. The bar area is also spectacularly lit showcasing it’s glass backing and shelving alongside a full range of alcoholic beverage choices for patrons.

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The beautifully showcased bar area at Kingz Lounge

They offer a variety of unique weekly events and themed nights like 80’s Party and  Bubble Party alongside weekly karaoke and live music. Additionally they show a full range of sporting events for every big game with DIRECTV. You can find a full list of upcoming events at Kingz Lounge here.

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The friendly Kingz Lounge staff

National Satellite Center is proud to partner with Kingz Lounge for their DIRECTV for business account. This is a place that you really have to experience for yourself. Sit down at the bar and have a drink. Enjoy a game or any number of unique weekly events. Just one word advice. Get there early as this place gets packed!

Kingz Lounge can be found on Facebook here or can be contacted via phone at 515-955-5354.

At the time of writing Kingz Lounge has a 5 star rating on Facebook and a 5 star rating on Google.

 

Why Streaming Services Offer Inferior Quality, Reliability, and Overall Customer Experience

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Which type of TV service offers the best level of quality, reliability and experience for both businesses and customers? Many new businesses are relying on streaming services such as Netflix, Youtube, or DIRECTV Now via devices like Apple TV, Chromecast, Roku, or Amazon Fire for customer entertainment. Many disregard the fact that none of these services are licensed for public viewing or commercial use. In short they are illegal to show in a business. Many businesses still use these services regardless of the possible consequences. So how do they compare regarding picture quality, reliability and overall customer experience. Read below to find out more.

Picture Quality

For streaming services, picture quality is dependent on available bandwidth. Bandwidth is similar to internet speed and if you have other devices such as a point of sale system, cell phones, and employee devices then you have less available bandwidth and thus less bandwidth available for picture quality. Having less than HD or even less than SD picture looks sub par and will stand out to customers.

Reliability

Service reliability can be affected by many things including the aforementioned available bandwidth issues created by having multiple devices on one connection. Additionally, internet service providers often throttle or slow down connections that stream video. Throttling doesn’t just slow down video, but it slows down connections on the entire network and could affect the reliability of payment systems and other internet dependent service systems.

Customer Experience

From wait times to wait staff, customers expect the best experience when they go out to eat. This also extends to watching the game. If Netflix, Youtube, or DIRECTV Now are lagging, pausing, or appear pixelated and of poor quality then customers aren’t getting the experience they are expecting.  They will go somewhere where they can watch what they want without the hassle of a poor viewing experience. Bar owners especially know that the more time a customer spends engaged in a game the longer they tend to stay and the more money the spend on higher profit items like alcohol.

Summary

Streaming services can be good options for home accounts or people who need to take their TV on the go. However, streaming services for businesses are not only illegal for commercial markets but also provide inferior overall quality, reliability and experience for you and your customers. With commercial accounts starting at just $34.99 it’s makes sense to sign up now. Call us now to set up DIRECTV at your business at 1-800-617-5860 or get a quote here.

Is Netflix Licensed and Legal For Business

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One of the biggest questions we hear from business owners is regarding Netflix use. Is using Netflix legal to use for business?

According to section 4.2 of the Netflix terms of service, Netflix is only licensed for personal and non-commercial use.

  • 4.2. The Netflix service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your Netflix membership we grant you a limited, non-exclusive, non-transferable right to access the Netflix service and view Netflix content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.

We talk to many business everyday who use Netflix and other over the top streaming options as their primary form of customer or employee entertainment. Many don’t see how this could prove them liable in a lawsuit when they get caught. Content providers employ staff who canvas cities and come into businesses to investigate which places are using services licensed for private use only. Businesses that have been found to be using non-commercial accounts in a commercial setting are liable for thousands of dollars in penalties and fees. That person sitting at a table who just ordered a drink may be canvasing businesses in your area. To avoid the risk of paying thousands of dollars in penalties, a commercial cable or satellite account is currently the only way to legally show television content in a business.

Comcast to remove NFL from most popular package

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In the business sector, being able to show NFL games is one of the most important ways to keep customers spending money. For bars and restaurants that means higher average checks, for other types of businesses with waiting areas it means longer perceived wait times and lower customer satisfaction. Showing NFL games keeps customers satisfied and spending money for around 3 hours per game.

Business owners with Comcast’s most popular package will no longer have the ability to show NFL Network to their customers and will miss out on these additional revenue opportunities. Businesses will risk missing important rivalry games or games with playoff implications later on in the year as this move from Comcast removes a channel previously included in the package and now requires and a costly upgrade.

The new Thursday Night Football begins on September 13th with games exclusive to NFL Network. If you have Comcast you and your customers may be missing out.

Mention this post to one of our sales representatives and receive a special promotional price on any new business package from DIRECTV. Call 1-800-617-5860 today!